Refund and Return Policy

We want you to be completely satisfied with your purchase from The Peak Goods. If you are not entirely happy, we are here to help.

30-Day Return Window

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Return Conditions

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Initiate a Return

To start a return, please contact us at support@thepeakgoods.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Return Shipping Costs

• Defective or Incorrect Items: If the product is defective, damaged, or you received the wrong item, we will cover the return shipping costs.
• Customer Remorse: If you purchased the wrong product, it doesn't fit, or you no longer want the item, you will be responsible for paying the return shipping costs.

Restocking Fees

We do not charge any restocking fees for returned items.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 to 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

Contact Information

The Peak Goods (VividLaunch LLC)
Email: support@thepeakgoods.com
Phone: +1 307 293 0197
Address: 30 N Gould St, Sheridan, WY 82801, USA